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Joseph R. Matthews
Categories:
Author of:
Adding Value to Libraries, Archives, and Museums,
The Bottom Line,
The Customer-Focused Library,
The Evaluation and Measurement of Library Services,
Library Assessment in Higher Education,
Library Information Systems,
Listening to the Customer,
Measuring for Results,
Research-Based Planning for Public Libraries,
Scorecards for Results,
Strategic Planning and Management for Library Managers,
Technology Planning
Biography
Joseph R. Matthews has assisted numerous libraries and local governments in a wide variety of projects, and teaches regularly in the areas of library information systems, strategic planning, and evaluation of library services.