Communicating User Experience provides an innovative approach for the study of discourse and digital designs supported by contributors’ thorough analyses.

Discourse Studies

Communicating User Experience shows the great potential of local strategies research for generating new knowledge about the ways people communicate about and grapple with problems in their social life. This is the book many of us have been waiting for, and for those who have not heard about local strategies research, this is the place to start studying it. It portends a new day—and new ways—for the study of communication in our time.

Gerry Philipsen, University of Washington

With the proliferation of digital experience—in our cars, public spaces, homes and offices—it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives.

Harry Goldstein, IEEE Spectrum