I wish that my parents, my teachers, supervisors, and even many of my colleagues had read this book before I entered kindergarten and the work place. I also wish that I had read it and learned its lessons before I became a parent, before I entered high school and university. I would have been a better parent, student, supervisor, and colleague.

Stanley Feder, PhD, political scientist. McLean Virginia

The four pillars of the language arts are reading, writing, speaking, and listening. While the last two are most frequently employed, they are the most neglected in the curriculum of our schools where the emphasis is on reading and writing. With her new book, Conversations, Selma Wassermann brings the spotlight back on speaking and listening with a program to raise awareness of the ways we talk to each other with activities for their improvement. Words have the power to hurt or help. Wassermann shows us how to make them help.

William C. Cliett Jr., Ph.D, former superintendent of schools, Gainesville, Florida

Renowned author Selma Wassermann is once again at the forefront! Conversations brings to professionals and new learners in education, counselling, and associated human services domains, a most contemporary roadmap for consolidating and advancing those effective interpersonal interactions found at the heart of all conversations. Based on the most powerful of human relations research and practice, it will not only enrich the work of the most seasoned counsellors and teachers, as well as parents and other adults, but also inspire and guide all who embrace the mission of helping others.

Harold McAllister, counsellor, teacher, parent

Conversations' is an invitation to re-examine how we speak and listen to one another, especially in difficult times. Working through the exercises was eye-opening! They helped me to reflect on my own communication skills, and gave me concrete steps for improving. Selma's wisdom shared here will undoubtedly impact my interactions with students, colleagues, and my own family.

Lin Snow, parent, early childhood education assistant, ECE student

Almost fifty years ago I was given the opportunity to learn the skills presented in this book in a course masterfully designed and taught by Dr. Selma Wassermann. It was the last semester of my teacher education program. I remember working very hard to absorb and integrate the skills taught in that course. The skills I learned by following almost exactly the steps described in this book, have stood me in good stead throughout my career and my life. This book was a reminder to me of the importance of attending and responding in thoughtful, caring, and respectful ways. It was like receiving a gift for second time, all the more precious for having had the experience of trying to live what was once learned. If you believe that listening and responding respectfully are powerful tools to build and maintain positive relationships, and if you do the work prescribed in this book, you will NEVER be sorry.

Teresa Saunders, retired teacher, teacher-educator, school administrator