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The Economics of Benchmarking
Measuring Performance for Competitive Advantage
The Economics of Benchmarking
Measuring Performance for Competitive Advantage
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Description
For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.
Table of Contents
What is Benchmarking and Why is it Useful?
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.
Product details
| Published | 25 Nov 2008 |
|---|---|
| Format | Hardback |
| Edition | 1st |
| Extent | 128 |
| ISBN | 9780230224384 |
| Imprint | Red Globe Press |
| Dimensions | Not specified |
| Publisher | Bloomsbury Publishing |
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