Do museum visitors even read wall labels anymore? And if they do, how can writers make these short texts engaging and educational at once? Exhibit Labels: An Interpretive Approach takes an optimistic approach to answering these questions, positing that wall text can indeed be effective when well written and smartly designed. . . .Throughout, author Beverly Serrell shares her insights from nearly four decades of providing advice on exhibits for all manner of museums.

Museum

It is not hard to see why this book has remained popular for almost twenty years. Though lengthy, the author practices what she preaches: text is succinct and relevant; conclusions are evidence-based and often thought-provoking. Following Serrell’s guidelines, museums are capable of creating a multimedia experience for visitors akin to an interactive documentary. Anyone needing to write interpretive labels for an exhibit obviously will find this book immensely valuable, but even educators not involved in museum work might find this an interesting look at other ways of presenting information in a visual, verbal, and engaging way.

VOYA

The museum world owes a great debt to Ms. Serrell for her disciplined, passionate advocacy of excellence in exhibit writing. . . .Serrell’s book will always have an honored place on my bookshelf. Like all technical manuals—and this is one of the best I’ve seen—it must be studied and digested, added to the internal toolkit, then forgotten in the joy of crafting sentences that sing, and in the deep satisfaction of finding the right word in the right place, for the right reasons.

Exhibition

Serrell has published her finest work in this second edition of Exhibit Labels. Even the most casual reader will be impressed with: the comprehensive treatment of exhibit labels, the expansive inclusion of literature, and the excellent description of best practices in museum exhibition development. The first edition of Exhibit Labels is still considered the authority on designing labels; this new edition goes well beyond this accomplishment and will no doubt be considered far-and-away the best standard for exhibit label design. Any serious reader will find a plethora of primary source references to explore, an easy-to-read manual for exhibit label development, and an optimistic philosophy that includes the belief that visitors do read labels if they are well designed, and that labels do really make a difference for the visitor experience.

Stephen Bitgood, professor emeritus of psychology, Jacksonville State University and author of Social Design in Museums: The Psychology of Visitor Studies, Volumes I and II

Improving a classic seems a contradiction in terms, but Beverly Serrell has done it with this revised edition of Exhibit Labels. Her chapters on audience in particular are informed by the nearly two decades of visitor research published since the first version, providing robust support for her recommendations. And the new and varied case studies offer practical examples of how museums are creating and utilizing contemporary approaches such as multilingual labels and digital interpretive devices.

Gretchen Jennings, museum blogger and former editor of Exhibitionist, journal of the National Association for Museum Exhibition

This second edition of the long-standing museum classic, Exhibit Labels, is full of great new examples and insights, including more consideration of digital media. Beverly Serrell’s life-long career in museums, focused on improving the quality and experience of museum exhibitions, continues to inspire and enlighten.

Kathleen McLean, principal of Independent Exhibitions, a museum consulting firm