A Guide to Reflective Practice in Conflict Resolution is an outstanding contribution to the conflict management field. With Michaels’ creative insights, practical case examples, and innovative techniques, he inspires practitioners to examine and understand what guides the strategic and tactical choices we make in our work. This book is a must-read for practitioners who strive to bring their personal best to their work and for educators and trainers who strive to inspire learners to do so.

Cinnie Noble, founder CINERGY Coaching; author of Conflict Management Coaching: The CINERGY Model and Conflict Mastery: Questions to Guide You

Michael Lang has been a leading voice in bringing reflective practice methodology to the field of mediation. In this book, he enables the mediator to draw out their learning from their own work. His style engages the reader, his exercises evoke reflection and learning, and his case examples provoke new thinking.

Delma Sweeney, emeritus, director of mediation and conflict intervention, Edward M. Kennedy Institute, Maynooth University

Lang’s much anticipated Guide to Reflective Practice in Conflict Resolution is an indispensable resource for conflict specialists who prize excellence over experience. It is also an essential guide for those of us supporting new practitioners in thoughtfully navigating the inherent uncertainties of working with conflict. In candid and conversational style, complete with vivid examples and practical exercises, the book itself is a beautifully tangible illustration of the reflective practice mind-set as it applies to our field.

Rochelle Arms Almengor, assistant professor, peace and social justice studies, Berea College

Michael Lang’s reflective practice guide is a gift to current and future practitioners, from students to novices to the most experienced experts. Rather than a prescription for a specific practice model, it is a delightful and accessible reference, full of examples from actual cases as well as exercises designed to help people continuously become more effective throughout their careers.

John Lande, Isidor Loeb Professor Emeritus, senior fellow, Center for the Study of Dispute Resolution, University of Missouri School of Law

Grab this wise and wonderful book plus five mediator friends and form your own reflective practitioner group. Lang's book asks just the right questions to start you on your journey. You'll never regret it.

Ava J. Abramowitz

The Guide reminds us there is no one size fits all, no single path, no one model or style of practice that is ideal for all practitioners. With over thirty years of experience as educator, practitioner, researcher, and author, Lang’s writing flows with clarity, confidence, conviction, and keen insights about how anyone might achieve excellence. By becoming a reflective practitioner, the reader will learn why reflection before and during mediation is so important.

David A. Hubbard, Mediate.com