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Description
This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines.
Table of Contents
Introduction
Computer-Human Interaction, Social Construction, and Conversation Analysis
Procedures
Literalness and Categorization Troubles
Linearity and Navigation Troubles
Indexicality and the Social Construction of Accounts
Patterns of Microanalysis
Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair
Attributions and Structural Metaphors
Concluding Remarks
Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts
References
Index
Computer-Human Interaction, Social Construction, and Conversation Analysis
Procedures
Literalness and Categorization Troubles
Linearity and Navigation Troubles
Indexicality and the Social Construction of Accounts
Patterns of Microanalysis
Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair
Attributions and Structural Metaphors
Concluding Remarks
Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts
References
Index
Product details
| Published | 30 Aug 1993 |
|---|---|
| Format | Hardback |
| Edition | 1st |
| Extent | 280 |
| ISBN | 9780313289620 |
| Imprint | Praeger |
| Dimensions | 235 x 156 mm |
| Series | New Directions in Information Management |
| Publisher | Bloomsbury Publishing |
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