As we search for more dynamic, complex and relational ways of understanding organizations, there is an urgent need to enrich our vocabulary of change - to treat change in organizations as if change mattered. Muayyad Jabri's marvellous textbook moves us closer to this objective. It is filled with refreshing ideas and insights that make us think, and even feel, change. Drawing on process philosophies as well as state-of-the-art research on managing change, Muayyad invites his readers to appreciate the complexity and open-endedness of organizational change. This is insightful theory that makes a practical difference. Read this stuff and you begin to see organizations differently.

Haridimos Tsoukas, Warwick Business School, UK

Drawn from a process orientation to change, this volume provides a refreshing twist to the traditional work in management and organizational studies. The twist comes through recasting classic topics in the change literature through the lens of dialogue. Readers are exposed to central problems, such as diagnosis, intervention and communication, but through reframing these topics from a view of change as unfolding over time, engaging with multiple stakeholders, and embracing relational views of openness and appreciation. The book is a must read for students and scholars of organizational change and development, communication and organizational change, and practitioners involved in change management.

Linda L. Putnam, University of California, USA