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Description

In Communicated Stereotypes at Work, the editors and contributors posit that stereotypes communicated in the workplace remain a pervasive issue due to the dichotomy between the discriminatory and functional roles that these stereotypes can play in a range of professional settings. Contributors demonstrate that while the use of stereotypes in the workplace is distasteful and exclusionary, communicating these stereotypes can also appear—on the surface—to provide a pathway toward bonding with others, giving advice, and reducing uncertainty. The result of this dichotomy is that those who communicate stereotypes in the workplace may not view this communication from themselves or others as being problematic. With an emphasis on qualitative methods and analyses, contributors deconstruct stereotypes by exploring the theoretical, empirical, and pragmatic roles they play in communication. In doing so, authors expose the underpinnings of stereotypes and why they are communicated, focus on the role all of us play in perpetuating stereotypes, and suggest alternative modes of productive discourse. Scholars of interpersonal and organizational communication, cultural studies, and sociology as well as practitioners of various professions will find this book particularly useful.

Table of Contents

Chapter 1: Introduction

Part I: Education Institutions
Chapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings by Anastacia Kurylo and Karthi Veeramani
Chapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work by Wilfredo Alvarez
Chapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services by Marie L. Radford
Chapter 5: The ‘Typical Black Woman’ and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo by D. L. Stephenson
Chapter 6: New Red Scare: The China Initiative by Steven Pei, Jeremy Wu, and Alex Liang

Part II: Civil and Public Service Organizations
Chapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic by Yifeng Hu and Vincent Pham
Chapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious U.S. by Tina M. Harris and Meghan S. Sanders
Chapter 9: Police Stereotypes: How Social Status Shapes our Communication by Shawn L. Hill and Howard Giles
Chapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts by Jessica S. Robles and Jack. B. Joyce
Chapter 11: Doctors, Patients, and Stereotypes by Alice B. Krueger

Part III: The Media and Entertainment Industry
Chapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary by Alan Hansen and Trudy Milburn
Chapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms by Koji Fuse and Leah E. Waters
Chapter 14: “Hell, he was even more punk than me!”: Stereotypes Communicated in Punk Music Scenes by Brian Cogan
Chapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability by Donna Davis and Sumita Louis

Part IV: Private Business Entities
Chapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond by Precious Yamaguchi
Chapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory by Alberto González, Xinxin Jiang, and Amanda Grace Taylor
Chapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who are No Longer “Madame Butterfly” by Nobutake Matsushita
Chapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church by Mark Ward Sr.
Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page by Tabitha Hart and Deanna L. Fassett

Product details

Published May 15 2024
Format Hardback
Edition 1st
Extent 446
ISBN 9781793642462
Imprint Lexington Books
Illustrations 10 BW Illustrations, 26 Tables
Dimensions 236 x 161 mm
Publisher Bloomsbury Publishing

About the contributors

Anthology Editor

Anastacia Kurylo

Anthology Editor

Yifeng Hu

Contributor

Brian Cogan

Contributor

Donna Davis

Contributor

Koji Fuse

Contributor

Howard Giles

Contributor

Alan Hansen

Contributor

Tina M. Harris

Contributor

Tabitha Hart

Contributor

Shawn L. Hill

Contributor

Yifeng Hu

Contributor

Xinxin Jiang

Contributor

Jack B. Joyce

Contributor

Alex Liang

Contributor

Sumita Louis

Contributor

Trudy Milburn

Contributor

Steven Pei

Contributor

Vincent Pham

Contributor

Mark Ward Sr.

Contributor

Leah E. Waters

Contributor

Jeremy Wu

Environment: Staging