Shaw offers an engaging and highly practical text within a structure that will appeal to new entrants to library and information services, as well as library support staff who are already engaged with the practical application and use of digital technologies and resources…. Overall, this book does have a lot to offer the early library and information professional as the topics are easily digested and applied in a variety of library and information settings…. [The book is] a useful primer for library support staff…. In particular, the inclusion of activities and discussion points at the end of each chapter are extremely useful and very transferable to any library instruction programme or setting — it is for this reason that this book may well find its place within a staff development library.

Multimedia Information & Technology

This text offers a nice structure around which to offer a course on digital resources at the LTA level. Chapters on the various digital information resources present the wide variety information tools available to libraries. It is especially useful as a companion for anyone preparing for the ALA/APA Library Support Staff Certification technology competency or for use in a course teaching to this competency.

Susan Mannan, Statewide Library Technical Assistant Program Chair, Ivy Tech Community College-Central Indiana

This text covers a broad range of topics related to digital library services and resources and will be useful in classes aimed at preparing library technical workers. There is ample first-hand information, along with helpful suggestions for acquiring hands-on familiarity with these resources, and the suggested assignments will be useful to instructors.

Linda D. Morrow, Association Librarian/ Public Services, Palomar College

This book is incredibly thorough in reviewing the many types of digital resources that may be encountered in all types of library work. From subscription databases to ebooks to national, state and local digital collections and more, library workers will find a good overview of what the resources are and how to acquire and/or access them, as well as related topics such as copyright, security and appropriate use policies.

Sandra Smith Rosado, Head of Technical Services, J. Eugene Smith Library, Eastern Connecticut State University, Willimantic, CT

This text breaks new ground by specifically addressing the LSS competencies developed by the ALA LSSC group and carefully introduces the different digital and techological areas important for modern Library Support Staff. This book would certainly enhance any curriculum and be a strong text for undergraduate level introductory courses in LIS.

Jodi Williams, Associate Professor and Coordinator, Information and Library Services Program, University of Maine at Augusta