Foreword Marsha L. Semmel
Section 1: About Systems Thinking in Museums
Section 1 Introduction
Systems Thinking and Museum Ecosystem Yuha Jung and Ann Rowson Love
Mapping the Museum Universe: A Systems Approach Neville K. Vakharia
Section 2: Systems Thinking and Museum Functions
Section 2 Introduction
Dr. Seuss, Systems, and Digital Strategies: Making Sense of Systems Theory as an Emerging Museum Professional Victoria Eudy
Paradigms, Visitor-Centered Museum Practices and Systems ThinkingPat Villeneuve and Juyeon Song
Section 2 Take Action
Section 3: Systems Thinking in Management and Leadership
Section 3 Introduction
Intentional Practice: A Way of Thinking, a Way of WorkingRandi Korn
Leadership in the Networked Museum: Systems Thinking at Museums Victoria Patrick Greene, Paul Bowers, and Kathy Fox
Section 3 Take Action
Section 4: Systems Thinking in Personnel Management
Section 4 Introduction
Enterprise Risk Management and Talent Management as Vehicles for a Sustainable MuseumAmy Gilman and Lynn Miller
Planning for Cultural Relevance: A Systems Workshop at the Georgia O’Keeffe MuseumDouglas Worts
Section 4 Take Action
Section 5: Systems Thinking in Exhibitions and Programs
Section 5 Introduction
Managing Exhibit Development in a Fluid EnvironmentCaroline Angel Burke and Monica Parker-James
We Built an IslandDeborah Randolph and Cora Fisher
Section 5 Take Action
Section 6: Systems Thinking in External Communications
Section 6 Introduction
Behind Closed Doors: The Uses of Social Media in Museum Transformation and Development ProjectsJonathan Paquette and Robin Nelson
The Evaluation of Public Goods: Systems Thinking in the Case of Circuito LiberdadeAna Flávia Machado, Diomira M. C. P. Faria, Sibelle C. Diniz, Bárbara F. Paglioto, Rodrigo C. Michel, and Gabriel Vaz de Melo
Section 6 Take Action
Section 7: Systems Thinking in Community Engagement
Section 7 Introduction
The Museum as a Catalyst of Social Development: Best Practices to Engage the CommunityGuido Ferilli, Sendy Ghirardi, and Pier Luigi Sacco
Systems Thinking for Visitor-Centered, Community-Engaged Interpretive PlanningSwarupa Anila, Amy Hamilton Foley, and Nii Quarcoopome
Section 7 Take Action

Section 8: Systems Thinking in Fundraising and Financial Sustainability
Section 8 Introduction
The Application of Systems Thinking and Museum SustainabilitySusan Mann
Sustainable Fundraising in the 21st Century: Behind the Scenes of the Global Guggenheim SuccessNatalia Grincheva
Section 8 Take Action
Section 9: Systems Thinking in Physical Spaces
Section 9 Introduction
A Third Eye or a Third Space? Systems Thinking and Rethinking Physical Museum SpacesAnn Rowson Love and Morgan Szymanski
Participative Design Processes for MuseumsTom Duncan
Section 9 Take Action
Section 10: Becoming a Learning Museum through Systems Thinking
Section 10 Introduction
Using Systems Thinking in Teaching Museum StudiesK. F. Latham and John E. Simmons
Toward a Learning Museum and Systems IntelligenceYuha Jung