[Steinke] explores the impact and responsibilities of business leaders during tumultuous times in this distinctive study. He touts psychiatrist Murray Bowen’s theory, based on research into parent-child dynamics, that the strength of “systems” such as families and companies depends primarily on the emotional health of those in charge. Steinke argues that, thanks to a plethora of causes including “recession, two wars, worries about jobs,” and simply “sheer massive change,” the U.S. is in a state he dubs “Uproar,” a time of widespread confusion and dislocation. At such times, how leaders deal with anxiety—their own and others—will make all the difference. As a contrast to effective leadership, Steinke discusses the “lizard brain,” the instinctual level of the human mind, which reacts to perceived threats automatically, not reflectively. To counter this tendency, Steinke shows how leaders can adopt a “non-anxious presence” and stay on guard for major anxiety triggers, namely “disruptions,” “feeling trapped,” “threat,” “differences,” “uncertainty,” and “depletion.” Steinke includes numerous examples, such as of a newly appointed CEO who pacified feuding departments by creating a workers’ bonus pool. Readers in leadership and support roles alike will find much to ponder and draw on as they struggle to maintain balance and keep their composure at times of stress at work.

Publishers Weekly

Peter Steinke is a clear-eyed, skilled consultant whose insights have stood the test of time. Other than Edwin Friedman, Steinke, a Lutheran pastor who studied with Friedman, is perhaps the most well-known of all practitioners of family systems theory. . . a good reminder and a primer for leaders who want to keep their skills sharp and minds calm. Perfect for group study.

The Presbyterian Outlook

Dr. Steinke once again illuminates the path towards healthier, more effective church leadership. He consistently provides deep wisdom that is both relevant and transformative.

James Boyer, pastoral psychotherapist and organizational consultant

A faithful book, full of insight and illustration.

Rick Foss, Bishop, Eastern North Dakota Synod, ELCA

In his first two books, Peter Steinke effectively offered the lens of family systems through which to see congregational life. In this new book, he continues his tradition of wit, clarity, and insight while moving to a new level of depth and artistry.

W. Craig Gilliam, Director, The Center for Pastoral Effectiveness, The Louisiana Annual Conference of the UMC

This is the book you’ll want on your shelf and will want to read carefully and digest if you hope to master a rudimentary understanding of the way family systems theory addresses leadership in a congregation.

New England Lutheran Theological Forum