Technology skills and knowledge are crucial in most workplaces, but especially in libraries. This addition to the series aimed at library support staff is aligned with the competencies for the Library Support Staff Certification (LSSC) Program. Like the other titles in the series, it is practical rather than theoretical and covers a wide range of issues that library staff will encounter.... This text will be useful in LSSC programs; also a solid practical guide for anyone wishing to understand the basics of technologies used in libraries.

Library Journal

Using Technology in the Library Workplace: An Introduction for Support Staff is a very thorough and up-to-date overview of all the types of technology support staff may encounter in their daily work. It is useful for workers in all types of libraries – public, academic, and school (K-12), whether for new learning or review.

Sandra Rosado, librarian, head of technical services, Eastern Connecticut State University

Library support staff students must meet the challenges that have impacted our libraries since COVID-19. Marie Shaw’s textbook, Using Technology in the Library Workplace: An Introduction for Support Staff, has succeeded in doing just that. Her book provides LSS students with a strong foundation on technology trends and developments and how they impact library function and services.

Anastasia Weigle, assistant professor, University of Maine, Augusta

Dr. Marie Shaw has excelled for years in keeping up with the current technology needs of library support staff. Students in the community college course I instruct and develop have been relying on her wide variety of coverage on library technology topics for over five years. From the terminology to the discussion prompts, Dr. Shaw has covered her bases in meeting the needs of those pursuing a career in the profession.

Austin Stroud, public library director, Monon Town and Township Public Library, and adjunct faculty in library programs at Ivy Tech Community College and IUPUI