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Description
Benchmarking is the search for industry best practices that lead to superior performance. Benchmarking is the process of identifying, understanding, and adapting outstanding practices and processes from organizations anywhere in the world to help the organization improve its performance. Benchmarking is not
simply determining the metrics of the best performance what we want to achieve (how much gap in performance exists) but also identifying, understanding and adapting the best practices (how
to close the gap).
Table of Contents
Chapter – 1 : I ntroduction
Chapter – 2 : What is Benchmarking?
Chapter – 3 : Building Culture of Benchmarking
Chapter – 4 : Types of Benchmarking
Chapter – 5 : Benefits of Benchmarking
Chapter – 6 : H ow To Benchmark?
Chapter – 7 : What to benchmark?
Chapter – 8 : Selecting the Benchmarking Partners
Chapter – 9 : Benchmarking Myths
Chapter – 10 : Benchmarking Success Imperatives
Chapter – 11 : Benchmarking as a Management Tool
Chapter – 12 : Benchmarking Ethics
Bibliography
Chapter – 2 : What is Benchmarking?
Chapter – 3 : Building Culture of Benchmarking
Chapter – 4 : Types of Benchmarking
Chapter – 5 : Benefits of Benchmarking
Chapter – 6 : H ow To Benchmark?
Chapter – 7 : What to benchmark?
Chapter – 8 : Selecting the Benchmarking Partners
Chapter – 9 : Benchmarking Myths
Chapter – 10 : Benchmarking Success Imperatives
Chapter – 11 : Benchmarking as a Management Tool
Chapter – 12 : Benchmarking Ethics
Bibliography
Product details
| Published | 01 Jun 2017 |
|---|---|
| Format | Paperback |
| Edition | 1st |
| Extent | 154 |
| ISBN | 9789386606914 |
| Imprint | Bloomsbury India |
| Dimensions | 216 x 135 mm |
| Publisher | Bloomsbury Publishing India Pvt. Ltd |
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