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Description
This wide-ranging text analyses the key developments and changes in the management of the major public services in Britain during the 1990s. Designed as a successor to the editors' highly successful Managing the New Public Services, the book places public management and, in particular, the 'Third Way' as adopted by New Labour, in its economic, political and historical context, including the impact of globalization and European integration. Extended case studies illustrate and highlight key stages in the transformation of management and the book concludes with an evaluation and critique of two decades of managerial reform and a discussion of the way forward in the new millennium.
Table of Contents
PART 1: THE CHANGING CONTEXTS OF PUBLIC MANAGEMENT
The Politics of Public Sector Change; D.Farnham & S.Horton
Globalization, Europeanisation and Management of the British State; S.Cope
Managing Public and Private Organisations; D.Farnham & S.Horton
PART 2: MANAGERIAL FUNCTIONS
Strategic Management in Public Services; K.Isaac-Henry
Performance Management, Quality Management and Contracts; J.Rouse
Marketing in the Public Sector; R.Christie & J.Brown
Human Resources Management and Employment Relations; D.Farnham
Exploiting Information and Communication Technology; C.Bellamy
PART 3: CASE STUDIES
The Civil Service; S.Horton
Managing Local Public Services; C.Painter & K.Isaac-Henry
The National Health Service; S.Corby
Education; D.Holloway, S.Horton & D.Farnham
Managing the Police; B.Loveday
Social Services and Community Care; E.Brunsden & M.May
PART 4: CONCLUSION
New Labour and the Management of Public Services: Legacies, Impact and Prospects; S.Horton & D.Farnham.
The Politics of Public Sector Change; D.Farnham & S.Horton
Globalization, Europeanisation and Management of the British State; S.Cope
Managing Public and Private Organisations; D.Farnham & S.Horton
PART 2: MANAGERIAL FUNCTIONS
Strategic Management in Public Services; K.Isaac-Henry
Performance Management, Quality Management and Contracts; J.Rouse
Marketing in the Public Sector; R.Christie & J.Brown
Human Resources Management and Employment Relations; D.Farnham
Exploiting Information and Communication Technology; C.Bellamy
PART 3: CASE STUDIES
The Civil Service; S.Horton
Managing Local Public Services; C.Painter & K.Isaac-Henry
The National Health Service; S.Corby
Education; D.Holloway, S.Horton & D.Farnham
Managing the Police; B.Loveday
Social Services and Community Care; E.Brunsden & M.May
PART 4: CONCLUSION
New Labour and the Management of Public Services: Legacies, Impact and Prospects; S.Horton & D.Farnham.
Product details
| Published | 31 Dec 2015 |
|---|---|
| Format | Ebook (PDF) |
| Edition | 1st |
| Extent | 290 |
| ISBN | 9781349275748 |
| Imprint | Red Globe Press |
| Publisher | Bloomsbury Publishing |
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