Kelly Jackson Charles is an assistant professor in the Department of Middle Grades, Secondary and Special Education at Fayetteville State University. She is the assessment coordinator for the School of Education and the director of the Office of School Services for FSU. She served as a building-level principal and special education teacher, as well as an education and assessment consultant in private, charter, public and higher education for over twenty years. Dr. Charles received the 2010 The Wynton H. Hadley Excellence in Teaching Award for her service in the School of Education.