Drawing on her experience as a librarian in both schools and public libraries, Miller provides sound guidance….[P]rovides quick and useful information to new librarians and staff working with teens, and it is especially helpful to those working in smaller public libraries, where resources and funding is often limited. The book may also be useful for providing an administrator with a quick overview of the requirements and benefits of a teen program. The down-to-earth manner and sensible approach make this book widely accessible.

VOYA

Miller has put together this useful title that provides basics, best practices, and readers advisory for teen and young adult librarians in both school and public library settings. Intended as a starting point for those new to teen services as well as a tickler for those with more experience, this crash course starts with acquainting the reader with the audience -- teens -- and works its way through all the services that impact this increasingly visible and vocal group of library users….Designed to be dipped into (Help! I need a teen program fast!) or read cover to cover, anyone involved with working with teens or charged with developing the space, resource or attitude to serve them will appreciate having Miller's book on hand.

Colorado Association of Libraries

Here is a volume in the Crash Course series, designed to cover practical aspects of library service….Designed for librarians new to teen service, the book offers advice on relating to teens and creating teen-friendly space as well as tips on teen-centered reference, collection development, readers' advisory, programming, and the three Ps: professional resources, professional development, and public relations….Readable and practical.

Booklist

I especially liked the author's emphasis on including teends in the entire process of planning programs, designing their space, and soliciting input into the teen collection…[A] good starting point and guide.

Oklahoma Librarian

Experts write the series. For example, Donna P. Miller, the author of this book, has over 20 years working in both public and school libraries. The volumes are here to give novices the insights these experts have gained through their years of experience.

ARBA

If you want to inspire and encourage young adults to use your public library, then Crash Course in Teen Services is for you. . . . This inspirational and practical resource will spur many library staff to create or improve library activities thus improving teen patronage. Miller provides a 'one-stop' resource that assists library staff to understand the importance of providing relevant information services and resources to young adults. . . . Though this book is targeted at those library staff who are new to teen services, it is a valuable tool in updating more experienced staff in new techniques and information methods. With the aid of Crash Course in Teen Services, any librarian can create vibrant and innovative programmes that will ensure the future life of our public libraries.

The Australian Library Journal