Like the author's 2008 work, this update is a concise resource for students and professionals in the human-services fields who seek to improve their writing skills. Written by Glicken, an educator and social-work practitioner, the guide provides detailed descriptions with helpful and often humorous examples spanning a myriad of writing genres. Also included is guidance on how to choose a topic, the correct use of grammar, and recommended best practices for writing business letters, complaints, and mission statements. The updated second edition also includes writing etiquette for social media, useful techniques for writing on sensitive topics, and relevant writing practice exercises suitable for both small groups and individuals. The goal is to improve critical-thinking skills and show readers how to make logical arguments supported by research. Throughout the work Glicken articulates the importance of writing well in all aspects of society, and he gives readers useful, practical tips for being the best writers they can be. Recommended for teachers and writing center practitioners in pertinent fields, but particularly beginning students pursuing careers in the human services.

Summing Up: Recommended. Community college and lower-level undergraduate students; professionals/practitioners.

Choice Reviews

“Comprehensive, yet concise, extremely engaging with practical ‘real-world’ examples.” — Oliver J. Johnson, Fayetteville State University

Oliver J. Johnson, Fayetteville State University

“This book is a good starter text for getting new social workers to understand the power and variety of writing everyone in the profession does over the course of their careers.” — Tracey Mabrey, DePaul University

Tracey Mabrey, DePaul University

“Glicken’s textbook helps us empower competent social work practitioners to communicate effectively. Students always find something interesting and valuable, and the text does what it intends—it makes my students better writers.” — Patti West-Okiri, Western New Mexico University

Patti West-Okiri, Western New Mexico University

“Tailored as no other text is to meet the needs of the human services student and paraprofessional and the most readable text I’ve reviewed.” — Karen L. Neal, Queens University of Charlotte

Karen L. Neal, Queens University of Charlotte