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Planning and Evaluating Library Networked Services and Resources
Planning and Evaluating Library Networked Services and Resources
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Description
This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.
Table of Contents
Preface
Network Service and Resource Evaluation Planning by John Carlo Bertot
Selecting Evaluation Approaches for a Networked Environment
by John Carlo Bertot and J.T. Snead
Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot
E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot
Needs Assessment by Denise M. Davis
Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis
Policies to Ensure Use of and Access to Network-Based Services and Resources
by Denise M. Davis and John Carlo Bertot
Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow
Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim
Usage Statistics from the Vendor's Perspective by Oliver Pesch
Key Issues, Themes, and Future Directions for Evaluating Networked Services
by Charles R. McClure
List of Figures and Tables
Product details
| Published | 30 Dec 2004 |
|---|---|
| Format | Paperback |
| Edition | 1st |
| Extent | 374 |
| ISBN | 9781563089640 |
| Imprint | Libraries Unlimited |
| Dimensions | 235 x 156 mm |
| Publisher | Bloomsbury Publishing |
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