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Reference Reborn
Breathing New Life into Public Services Librarianship
Reference Reborn
Breathing New Life into Public Services Librarianship
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Description
More than 30 stellar authors have contributed to these up-to-date essays on public services librarianship, including timely topics such as new service configurations, the impact of e-resources in reference and collection development, and innovative outreach.
The roles of reference and public librarians are constantly changing. Today, it's not unusual for librarians to also serve as trend trackers, data analysts, project managers, IT troubleshooters, marketers, and staffing specialists. Academic and public libraries across the country are experimenting with new service models to accommodate new technology, budget constraints, and a clientele with new needs and expectations. Not surprisingly, librarians are assuming revised roles as a result.
Reference Reborn: Breathing New Life into Public Services Librarianship is a collection of over two dozen essays on developments and trends in reference and public services librarianship, highlighting some of the best thinking on reference services, outreach initiatives, the migration from print to e-reference collections, staffing 21st century libraries, library school curriculum, and more. This text will appeal to library and information science students and educators, beginning and seasoned reference librarians and managers of public service departments in academic and public libraries. The education and training of reference librarians receives special attention.
Table of Contents
Preface
Linda C. Smith
Acknowledgments
Introduction
Diane Zabel
Part I: OUR CHANGING USERS
Chapter 1: Who Are Our Users? Scanning the Environment to Detect Trends
Ellysa Stern Cahoy
Part II: NEW AND IMPROVED SERVICE MODELS
Chapter 2: Demystifying Virtual Reference
Daniel Hickey
Chapter 3: Going beyond the Desk: 21st-Century Reference, Outreach, and Teaching Services
Elizabeth McKeigue and Laura Farwell Blake
Chapter 4: The Integrated Services Model: Information Commons in Libraries
Juliet Rumble
Chapter 5: Librarians in Second Life and Future Virtual Worlds
Alexia Hudson
Chapter 6: An Exploration of the Hybrid Reference Service Model: Keeping What Works
Marie L. Radford and Scott Vine
Part III: NEW AND REVISED ROLES FOR REFERENCE LIBRARIANS
Chapter 7: The Embedded Academic Librarian
Susan Sharpless Smith and Lynn Sutton
Chapter 8: Community Reference Work
James LaRue
Chapter 9: Contemporary and Future Roles for Readers' Advisory in Public Libraries
Barry Trott and Neil Hollands
Chapter 10: Leisure Reading Collections in College and University Libraries: Have Academic Librarians Rediscovered Readers' Advisory?
Anne Behler
Chapter 11: Librarian as Marketer: Learning to Promote Reference and Outreach Services
Elisabeth Leonard
Chapter 12: Reference Quality: A Primer on Methods and Tools for Assessing Reference Services
Julie A. Gedeon and Joseph A. Salem, Jr.
Part IV: OLD TOOLS/NEW TOOLS: THE ROLE OF TECHNOLOGY IN REFERENCE SERVICE
Chapter 13: Telephone Reference as the Past and the Future of Library Service
M. Kathleen Kern
Chapter 14: Reconfiguring Reference Services for Mobile Devices
Jim Hahn
Chapter 15: Using Online Social Networking Tools for Reference and Outreach
Emily Rimland
Chapter 16: What's Next? Tracking Tech Trends
Michael Stephens
Part V: REFERENCE COLLECTION DEVELOPMENT
Chapter 17: From Print to E-Reference
David A. Tyckoson
Chapter 18: Digital Visibility: Creating Usable Interfaces So Users Can Find Resources
Jody Condit Fagan and Meris A. Mandernach
Chapter 19: Scholarly Communication: Library as Content Provider—Digital Projects to Support Reference and User Services
Linda Friend
Part VI: STAFFING 21ST-CENTURY LIBRARIES
Chapter 20: What Skills Are Needed for the Next Generation of Librarians?
Sally W. Kalin
Chapter 21: Retirements in Reference: Passing the Torch to the Next Generation of Reference Librarians
Charlotte Ford and Lili Luo
Part VII: THE EDUCATION AND TRAINING OF REFERENCE LIBRARIANS
Chapter 22: The Education of Reference Librarians: A Detailed Survey and Analysis
Lisa G. O'Connor
Chapter 23: The Guide to Reference and Learning Reference Librarianship
Robert H. Kieft
Chapter 24: Practitioners as Adjunct Teachers
Christopher LeBeau
Chapter 25: Outside the School Doors: Lessons Learned after Library School
Amber A. Prentiss
Index
About the Editor and Contributors
Product details
Published | 16 Dec 2010 |
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Format | Paperback |
Edition | 1st |
Extent | 424 |
ISBN | 9781591588283 |
Imprint | Libraries Unlimited |
Illustrations | 7 bw illus |
Dimensions | 235 x 156 mm |
Publisher | Bloomsbury Publishing |
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