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Titta Jylkäs
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Biography
Dr Titta Jylkäs is a service designer focusing on digital services with artificial intelligence and data science. She works as an independent design consultant and as a senior lecturer at the University of Lapland. Previously, she has had roles in large corporations as an in-house designer, as a consultant for a design agency, as a service designer in the public sector and as a senior researcher in academia. Her current interests are in intelligent services and the impact that service design can have on the ethics of artificial intelligence.