Chapter 1: Introduction

Part I: Education Institutions
Chapter 2: Calling In and Calling Out: Human Resource DEI Strategies and Interpersonally Communicated Stereotypes in Academic Settings by Anastacia Kurylo and Karthi Veeramani
Chapter 3: Dirty, Dumb, and Inarticulate: Communicating Stereotypes in Janitorial Work by Wilfredo Alvarez
Chapter 4: Stereotypes and Subtle Slights: Exploring Microaggressive Behavior as a Barrier to Inclusive Library Services by Marie L. Radford
Chapter 5: The ‘Typical Black Woman’ and the Rhetoric of Diversity, Equity, and Inclusion: Stereotyping as the Status Quo by D. L. Stephenson
Chapter 6: New Red Scare: The China Initiative by Steven Pei, Jeremy Wu, and Alex Liang

Part II: Civil and Public Service Organizations
Chapter 7: “I Don’t Want to Work with Her Anyway Because She’s Some Asian”: Racially Stereotyping Asian American Healthcare Providers During the COVID-19 Pandemic by Yifeng Hu and Vincent Pham
Chapter 8: Kamala Harris: A Case of Identity Negotiation and Respectability Politics for Black Female Politicians in the Race-Conscious U.S. by Tina M. Harris and Meghan S. Sanders
Chapter 9: Police Stereotypes: How Social Status Shapes our Communication by Shawn L. Hill and Howard Giles
Chapter 10: Stereotypes in Conducting Interactional Disputes in Civil Service Contexts by Jessica S. Robles and Jack. B. Joyce
Chapter 11: Doctors, Patients, and Stereotypes by Alice B. Krueger

Part III: The Media and Entertainment Industry
Chapter 12: Sword with a Dual Edge: Membership Categorization and Stereotyping in Elite European Club Football Commentary by Alan Hansen and Trudy Milburn
Chapter 13: Humor Theory and Gender Stereotypes: Disparagement as a Dominant Mode of Humor in U.S. Sitcoms by Koji Fuse and Leah E. Waters
Chapter 14: “Hell, he was even more punk than me!”: Stereotypes Communicated in Punk Music Scenes by Brian Cogan
Chapter 15: Carrying Stereotypes in the Virtual World: Creating Understanding Through the Experience of Intersectional Avatar Identity Among People with Disability by Donna Davis and Sumita Louis

Part IV: Private Business Entities
Chapter 16: The Oldest Japanese American Family Mortuary: Stereotypes Situated from World War II, the Pandemic, and Beyond by Precious Yamaguchi
Chapter 17: Manufacturing Limitations: Stereotypes of Chinese and American Workers in American Factory by Alberto González, Xinxin Jiang, and Amanda Grace Taylor
Chapter 18: Effective Use of Stereotypes by Japanese Businesswomen: A Story of Japanese Women Who are No Longer “Madame Butterfly” by Nobutake Matsushita
Chapter 19: “It’s a Design God Built”: Gender Essentialism and Organizational Identification in an Evangelical Church by Mark Ward Sr.
Chapter 20: “There Is No Room for You Here”: Stereotypes of Racists and Anti-Racists on Starbucks’ Public Facebook Page by Tabitha Hart and Deanna L. Fassett