The concern here is not whether citizens, businesses, and government officials should become reliant on Internet access to government, but the obstacles to that goal and how they may be most effectively overcome. Researchers in Australia, Canada, New Zealand, Britain, and the US discuss such aspects as the digital divide, the balance between access and security after 9/11, trust in government, citizens' perspectives, and the evaluation of government Web sites.

Reference and Research Book News

...this is an outstanding contribution to a rapidly developing area of research.

The Electronic Library

...an interesting study...

Australian Academic & Research Libraries

Comparative Perspectives on E-government collects for its readers, in one volume, the thoughtful analysis of the discourse of information policy most important to researchers. It is a wonderful entrance into a developing political institution.

College & Research Libraries

This edited volume brings fresh research perspectives on comparative e-government. The authors provide in-depth anaylses of the evolution, nature, and emerging impact of e-government on public service....The authors do a superb job of describing how public institutions provide and regulate e-governments.

Eric E. Otenyo, Northern Arizona University, Journal of Information, Technology & Politics