“Christopher J. Schneider’s foundational book deals with ongoing changes that have punctuated the last few years in public-facing police work on social media. This second edition provides updated and revised materials and suggests what might emerge related to the continued police adaptation of digital media. This book is a must read. Schneider’s book gives us a pathway for teaching the evolution of policing on social media.”

Peter K. Manning, senior fellow at the Garfinkel Archive

A revised and updated edition of Policing and Social Media is to be hugely welcomed. The first edition was an outstanding success, filling a void in the field. Since the book’s arrival, the importance of this subject has only grown, being central to practical policing, its representation, and the understanding and consumption of police services by citizens. The addition of new material on social media such as TikTok brings this volume right up to date and consolidates its position as leader in the field.

Tim Newburn, professor of criminology and social policy, London School of Economics

The second edition of Christopher J. Schneider’s groundbreaking book takes studies of the complex symbiosis between police and media into the era of Facebook, X (formerly Twitter), YouTube, and, importantly now, TikTok. The multiple perspectives of its case studies reveal how the logic of social media continues to transform police practices, not only creating new challenges for police but also new openings for social control strategies.

Aaron Doyle, Carleton University

This book is a critical read for students, researchers, police practitioners, and policymakers interested in understanding how social media impacts police and policing strategies. The case studies detailed in the book prove that contemporary police reform efforts must reckon with the influence of social media.

Xiaochen Hu, Fayetteville State University; co-author of Electronic Community-Oriented Policing