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Work Communication
Mediated and Face-to-Face Practices
- Textbook
Work Communication
Mediated and Face-to-Face Practices
- Textbook
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Description
Explores all aspects of interpersonal communication at work, from face-to-face meetings to new forms of computer mediated communication such as social media. Will help the reader achieve skilled interpersonal communication at work through the understanding of relevant theory and latest research, made clear in non-technical language with examples.
Table of Contents
PART I: THE REVOLUTION IN WORK COMMUNICATION
1. Introduction
2. Work Communication Modes
PART II: CORE PROCESSES IN WORK COMMUNICATION
3. Social Cognition and Impression Formation
4. Contributing to Communication, Self-Presentation and Impression Management
5. Interaction
6. Demography, Culture, Situation and Mode as Influences on Communication
7. Intrapersonal Influences on Communication
8. Influencing, Handling Conflict and Negotiating
PART III: THE IMPACT OF THE COMMUNICATION REVOLUTION ON WORK AND ORGANIZATION
9. Co-operation, Work Relations, Knowledge Sharing and Co-ordination
10. Working in Groups and Teams
11. Management and Leadership
12. Organizational Structures and Cultures
13. Inter-Organizational Relations
Cases and Exercises.
1. Introduction
2. Work Communication Modes
PART II: CORE PROCESSES IN WORK COMMUNICATION
3. Social Cognition and Impression Formation
4. Contributing to Communication, Self-Presentation and Impression Management
5. Interaction
6. Demography, Culture, Situation and Mode as Influences on Communication
7. Intrapersonal Influences on Communication
8. Influencing, Handling Conflict and Negotiating
PART III: THE IMPACT OF THE COMMUNICATION REVOLUTION ON WORK AND ORGANIZATION
9. Co-operation, Work Relations, Knowledge Sharing and Co-ordination
10. Working in Groups and Teams
11. Management and Leadership
12. Organizational Structures and Cultures
13. Inter-Organizational Relations
Cases and Exercises.
Product details
| Published | Dec 12 2014 |
|---|---|
| Format | Paperback |
| Edition | 1st |
| Extent | 440 |
| ISBN | 9781137351449 |
| Imprint | Red Globe Press |
| Dimensions | 0 x 0 inches |
| Publisher | Bloomsbury Publishing |
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